STAYS WITH A FIVE-STAR FEEL
About Five Star Focused
At Five Star Focused, we believe holidays should feel effortless, memorable, and full of special moments. Our passion for travel, beautiful homes, and five-star service is at the heart of everything we do from sparkling clean spaces and smooth check-ins to thoughtful touches that make each stay feel that bit more special.
We’re proud to support local businesses and communities. Our guests also enjoy exclusive perks with our favourite local partners, like 20% off the Mount Hot Pools, Thai Touch massage discounts, and handpicked recommendations for the best restaurants, wellness experiences, and things to do around the Bay.
We love creating experiences that go beyond the front door, with seasonal treats and local touches throughout the year. From fresh artisan breads and wine & cheese platters, to Easter egg hunts and exclusive guest discounts, there’s always something special to enjoy when you stay with us.
FIVE-STAR SUPPLIERS
Sustainability is Important to Us
We’ve partnered with Six for Good for our guest toiletries, so every shower helps support charities here in New Zealand. It’s quality you can feel good about, knowing your stay is helping to make a difference.
We choose partners like Vendella for our linen, pillows, and supplies. Through their Dream Green initiative, more than 29 million plastic bottles have been recycled into bedding helping us bring together comfort, quality, and care for the environment.
We love creating experiences that go beyond the front door, with seasonal treats and local touches throughout the year. From fresh artisan breads and wine & cheese platters, to Easter egg hunts and exclusive guest discounts, there’s always something special to enjoy when you stay with us.
FIVE-STAR STAYS
For Guests
Every stay is prepared with care, from sparkling clean homes and seamless check-ins to thoughtful extras that make you feel instantly at ease. Our cleaning standards are extremely high, every property is meticulously presented so you can settle in with confidence from the moment you arrive.
Guests enjoy a smooth arrival with our easy-to-use digital check-in system, complete with clear instructions, photos, and handy details like a GPS link and WiFi access. Inside, everything is ready for you, our kitchens are fully equipped and stocked with everyday essentials, from coffee and cooking oil to salt, pepper, and laundry supplies. You can simply walk in, drop your bags, and feel right at home.
Whether you’re here for a family holiday, a romantic escape, or a business trip, we make sure every detail is taken care of. With us, you’ll always enjoy “Stays with a Five Star Feel.”
FIVE-STAR MANAGEMENT
For Property Owners
Your property is more than an investment, it’s a home, and we treat it that way. At Five Star Focused, we provide professional, hands-on property management designed to take the stress away while maximising your returns.
We handle everything with care and precision, from guest vetting, pricing strategies, and marketing, to cleaning, maintenance, and presentation. Our commitment is to make sure your home is always guest-ready, perfectly looked after, and achieving its full potential.
by partnering with us, you’ll benefit from:
- Stronger bookings through smart pricing, seasonal promotions, and local partnerships.
- Peace of mind with meticulous property care, regular inspections, and clear communication.
- Professional marketing including premium photography, online listing optimisation, and a polished direct-booking website.
- Trusted local connections with cleaners, trades, and service providers who uphold the same high standards we do.
With Five Star Focused, you can relax knowing your property, and your guests, are in expert hands.